Please take a moment to review the information as under.
Handling:
- Our handmade skincare range requires a bit of care. Please store in a cool, dry place without excessive exposure to heat and light. We don’t use chemicals to preserve them, nor do we add artificial agents to yield results. Moisture may contaminate the product. Also due to this, we cannot offer ship Internationally at this time.
- Please review our product selection guide for assistance or check key ingredients to make an informed choice.
- All items are handcrafted so might vary slightly in shade or intensity of aroma every batch
- Please check for allergies or ingredients which your skin is uncomfortable with before placing your order
How to Order:
- Orders are placed through the website and Facebook only.
- Orders are noted every week til Monday at 8 pm. These are shipped the week after on Monday via our delivery partner. Items may ship sooner if they are in stock. Delivery takes 1-3 working days.
- Cash on delivery available for all over Pakistan
Delivery Charges & location:
KARACHI City @Rs. 150
Areas like Maymar, Bahria, on Highway, SITE, Orangi town etc would be charged at Rs. 250
INTERCITY @Rs. 250 – Hyderabad, Sukkur, Multan, Gujranwala, Lahore, Islamabad, Rawalpindi, Faisalabad, Peshawar, Quetta
- Orders canceled at the door will void any future orders with us. The Customer will be blacklisted from our website.
- If you are unavailable for our delivery attempts, you will be charged again for delivery.
Discounts & Referral Program:
- Discount codes need to be applied on website for eligibility of any promotional offers.
- If you wish to become our referral partner and earn a pretty good percentage by selling our products please email us at sales@thegnosch.com or call us at +923318101868
Cancellation & Refund policy:
- We do not issue refunds of used products, which are produced fresh within 6 months.
- In case of malfunction packaging due to delivery process The Gnosch will not be responsible.
- Cancellation of an order is only possible within 2 hours of ordering (online) or only possible if we haven’t shipped the order.
Support & Care:
- While #Thegnosh works and shows viable results for 98% of our customers, it may not suit everyone. Know your skin type and understand your skin before leaping for what’s currently ‘in trend.’
- If you love us, take a moment to review or tag us on your social media accounts
- Due to the nature of our order load and processing times, please allow 24 to 48 hours to review and respond to your queries.
- You are always welcome to write to us for your concerns, complaints or